As a courtesy, Partners in Pediatrics files claims with your insurance company. Any balance due after your coverage is determined is due by the responsible party for the account. If you think there is an error with your account or have questions about your bill, please contact our business office. We must hear from you if there is any question about your account. Our process of sending statements and letters provides notification to you on a regular basis. Please make every attempt to contact us before further action is required.
You are welcome to call us concerning your bill; however, this will not preserve your rights. If you are writing us about your bill please give us as much information as possible such as: patient name, responsible party name, account number, amount of the suspected charge, date of the transaction or service, and an explanation of your concern. All correspondence must be signed by the person responsible for the account in question.
If your account should become past due for any reason please contact our business office as soon as possible. We will be glad to work with you if we can. If we do not hear from you concerning your account or if you have not completed a promised request then we will proceed to the next step in our collection process. In the collections process we refer accounts to our collection agency or collections attorney and you will be dismissed as a patient from our practice. We never want this to happen so please communicate with us to assist you in the management of your account.
Copayment at Time of Service
In an effort to keep costs down, our contract or agreement with your insurance carrier states we will collect one copayment per child at the time of each office visit. Some insurance carriers do not require co-pays for well child visits. If you are sure yours does not, please inform the front desk at the time of check in. If you are not able to provide co-pay at the time of service an additional billing charge of $10.00 will be assessed to your account.
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Forms of Payment
Payments for services are accepted by certified funds, cash, checks, debit or credit cards. Currently we accept the following credit cards.
| Visa | 
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| Master Card | 
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| Discover | 
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Pay Statement Online
We have the convenience for you to pay your statement online. Your statement will contain a unique user name and password you will need to pay your account. When you receive your statement, just click the link below to be directed to our payment site, enter your user name and password and process your payment.
Link to process your payment online: PAY STATEMENT ONLINE
Note: If your account is delinquent we may require certified funds for payment.
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Insurance Claims
Our billing department will make two attempts to obtain payment from your insurance carrier. We submit your claim once you have been seen and then again in 30 days if no payments are made by your insurance carrier. At 60 to 90 days if no payment is received by your insurance, we will then bill you and ask that you assist us in following up with your insurance plan.
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Insurance Carriers
We currently participates with the following insurance carriers:
· Blue Cross Blue Shield
· Aetna
· Cigna
· Coventry/First Health
· United HealthCare (UHC)
· Definity (Managed by UHC)
· Golden Rule (Managed by UHC)
· Beechstreet (Managed by UHC)
· Medicaid (By State Appointment Only)
· PHCS/Multi Plan
· TRICARE (Call for details)
· VIVA
Insurance coverage can differ from policy to policy and carrier to carrier. You should always verify current participation for any physician in our office with your plan’s customer service department. Their number is usually listed on the back of your insurance card. You may also call our business office staff and we will be happy to assist you.
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